Salford’s Most Innovative EPOS Reseller

Small businesses in the retail industry in UK cities like Oxford are going through several difficulties in the fast-paced modern market of today. As a business owner, you have to equip yourself with the right tools to deliver an excellent customer service experience that benefits your business in an ongoing manner. Undoubtedly technology is expected to have a crucial role in achieving that goal. Therefore, you need to make sure you have established the right system to improve the customer experience. This system must be easy to use for your employees, either. A flawless EPOS System must be suited entirely to your small business requirements.

A small retailer should look for some different essential characteristics in an EPOS system. Those features must help you manage your customer service process, your team, and your stock levels. You also need reporting qualities that help you learn your business is performing. Additionally, it must enable you to integrate it with other business apps. Note that it’s more useful when it has an offline mode. This way, your work won’t go down once your internet connection is poor.

Some other characteristics are also necessary for Epos systems for small retailers. An EPOS system for small businesses must empower you to trace your stock levels. It must send low-stock warnings when the number of items goes under a certain previously-set threshold. Besides, it should be adjusted automatically. You will also need an easy input process that allows for entering variables such as color, size, and material quickly. You have to make sure that your EPOS system for small retailers has the capability to collect customer data. Then, you can use the information provided by EPOS checkout till such as contact info, to send promotional emails.

In your emails, you can invite your customers to send feedback on the services and products you have provided them. The system must feature staff scheduling tools and a time clock where your team can use codes or swipe cards to clock in and out. All the actions are stored in the system. If your Epos has an offline mode, your staff can continue working, even if your internet connection is sluggish. After the connection is back, it automatically syncs your data, letting you pick up where you left off.

Real-time reports of sales and staff members’ productivity are included in the EPOS systems for small retailers. It gives insight into how healthy your business is operating. Because the system is cloud-based, you can log into your account from any device such as tablets, PCs, laptops, or smartphones to observe your sales data and parse them. You can also see graphs and diagrams indicating your general business performance as well as detailed on the dashboard. Additionally, you can observe the sales number for a specific period. You will be able to see the best-selling products and your best-performing staff member.